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Frequently asked questions

Yes, we provide 24/7 dedicated support for all business tiers. Our engineering team handles complex integrations directly, ensuring your systems run smoothly and achieve compliance guidelines without friction.

Absolutely. All security patches, performance optimizations, and core feature enhancements are rolled out automatically to cloud instances. Self-hosted agents receive regular updates through Docker/Helm registries.

Yes, you can extend your technical support and service agreements directly from your organization settings dashboard. We offer custom SLAs tailored specifically to enterprise-scale needs.

Yes. Every module, SDK, CLI tool, and integration template is documented comprehensively with step-by-step video tutorials and copy-pasteable configuration files.

Yes! Our solutions engineering team is available to design, build, and deploy custom workflows, integrations, or plugins specifically tailored to your company’s unique tech stack.

All data is encrypted in transit using TLS 1.3 and at rest with AES-256 keys managed via AWS KMS. No client data is cached permanently on our execution agents unless explicitly configured.

We support Stripe, PayPal, Adyen, and Braintree directly, with built-in configurations for idempotent invoicing, transaction ledger synchronization, and webhook recovery workflows.

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